PRIVACY POLICY

Introduction

At Find-Me, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pet ID tag services.

Information We Collect

Personal Information

When you register a Find-Me pet ID tag or make a purchase, we may collect:

  • Name, email address, phone number, and postal address
  • Payment information (processed securely through our payment processors)
  • Pet information (name, breed, description, medical needs)
  • Emergency contact details

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Time spent on pages and navigation patterns
  • Referral sources

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide the pet ID tag registration and recovery service
  • Communicate with you about your orders and account
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

QR Code Data and Pet Recovery

When someone scans your pet's QR code, we collect limited information about the scan (location, time) to help reunite you with your pet. The person who finds your pet will see only the information you've chosen to display publicly.

Data Sharing and Third Parties

We may share your information with:

  • Service providers who help us operate our business
  • Emergency contacts you've designated if your pet is found
  • Law enforcement if required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Object to or restrict certain processing
  • Data portability

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: find[email protected]
  • Address: Unit R, Oyo Business Units, Fishers Grove, PO61RN

Last Updated: April 2025